Our frequently asked questions provide detailed insights into life at The Vistas Lincoln Park, addressing questions about our vibrant, supportive living for seniors 65+. Discover more about our amenities, diverse activities, and personalized services that foster independence and connection.

Are all exits clearly marked? 

 Yes, the safety of our residents is a top priority. All exits within our assisted and supportive living facility are clearly marked to ensure that residents can easily and quickly navigate the premises in case of an emergency.

Are caregivers available to assist with activities of daily living (ADLs)? If so, what does that include?

Our trained and compassionate caregivers are available to help with a range of essential daily activities to ensure the well-being and comfort of our residents. The assistance with ADLs may include, but is not limited to:

  • Personal hygiene: assistance with bathing and grooming.
  • Mobility support: aid with walking, transferring, and positioning.
  • Meal delivery
  • Medication management: support in adhering to medication schedules.
  • Toileting and incontinence care: assistance with toileting needs.

Are physical and health assessments performed on residents prior to admission?

Yes, the well-being of our residents is of utmost importance, and we conduct thorough physical and health assessments as part of our admission process. Contact us for more information.

Are there notary services on site?

Yes, please ask us for more information.

Are there options for couples to stay together?

We understand the importance of maintaining close relationships, especially for couples. Our assisted and supportive living facility offers various accommodation options to ensure couples can continue sharing their lives together in a comfortable and supportive environment.

Can I have any overnight guests or visitors?

No overnight guests are allowed unless it is for medical reasons.

Can residents personalize their living spaces?

Absolutely! We understand the importance of creating a homey and personal environment for our residents. We encourage and support residents in personalizing their living spaces to make them their own.

Do residents go on regular outings, or do volunteers come into the community?

Residents here frequently go on outings, whether its to their favorite stores, the local library, the DMV, or popular restaurants in the area. And when weather permits frequent trips to the zoo, museum, and outside gardens. In addition to the wonderful outings, we do have volunteers that come into the community to provide music, bible study, and other arts and crafts.

Do we have to be married for a double occupancy unit to occupy that space?

No, double occupancy does not have to be occupied by a married couple only; it can be any two residents who both sign a contract in addition to an agreement stating they are roommates.

Does each resident have a written plan of care? If so, how often is it updated? 

The frequency of updates is determined by several factors, including changes in health status, evolving needs, or at the request of the resident or their family. Typically, care plans are reviewed bi-annually, but adjustments may be made more frequently if circumstances warrant.

Does the community have a licensed nurse or certified nursing assistant on staff 24/7?

We have a dedicated team of healthcare professionals on our campus, including  licensed nurses and certified nursing assistants, available 24 hours a day, 7 days a week.

Does the facility offer pendant pagers? 

We offer a limited number of pendant pagers. Ask us about availability.

Is there a process for involving residents in decision-making about their care?

We believe in fostering a collaborative and person-centered approach to ensure that individuals have a say in their well-being and lifestyle decisions. Our process for involving residents in decision-making includes:

  • Care Planning Meetings: We conduct regular care planning meetings where residents, their families, and our care team meet to discuss individual needs, preferences, and goals. This collaborative effort helps create personalized care plans.
  • Open Communication Channels: We maintain open communication channels, encouraging residents to express their thoughts, concerns, and preferences regarding their care. Our team is always ready to listen and address individual needs.
  • Informed Choices: Residents are provided with information about available care options and empowered to make informed choices based on their unique circumstances and desires.

Is transportation offered to residents for doctor’s appointments? If so, is the transportation staff-coordinated and wheelchair-friendly? Are mobility escorts available?

We understand the importance of ensuring our residents have convenient access to medical appointments. We provide transportation coordination services to and from doctor’s appointments to facilitate this.

Key Features of Our Transportation Services:

  • Staff-coordinated: our transportation services are staff-coordinated, ensuring that residents receive timely and reliable transportation to their medical appointments. Our dedicated team is committed to making the process as smooth as possible.
  • Scheduling and coordination: residents or their families can coordinate transportation services by contacting our front desk or designated staff members. We recommend scheduling appointments in advance to secure the availability of our transportation services.

What accessibility features are located throughout the community?

We are committed to creating an inclusive and accessible environment for all residents. Our assisted and supportive living facility is designed with various accessibility features to accommodate the diverse needs of our community members.

Key Accessibility Features Include:

  • Elevators: elevators are available to provide convenient access to different floors within our community. This ensures that residents with mobility challenges can move freely throughout the facility.
  • Wheelchair ramps: we have wheelchair ramps strategically placed to facilitate easy entry and exit from buildings and common areas. These ramps are designed for safety and convenience.

What amenities are there?

We offer a beauty shop, on-site laundry, outdoor patio, general store, large social & gathering rooms, and a gym.

What are the safety features throughout the community?

Ensuring the safety and well-being of our residents is a top priority. Our assisted and supportive living facility is equipped with a range of safety features designed to create a secure and comfortable living environment for all.

Key Safety Features Include:

  • Handrails: handrails are strategically placed in common areas and hallways to support and stabilize residents as they navigate the Grab Bars: In bathrooms and other relevant areas, grab bars are installed to assist residents with stability and balance. These bars enhance safety, especially in spaces where mobility is crucial.
  • Walk-in showers: our bathrooms feature walk-in showers, ensuring easy and safe entry and exit. This design minimizes tripping hazards and promotes accessibility for all residents.
  • Emergency response systems: in addition to physical safety features, we have implemented emergency response systems throughout the community. These systems are in place to provide prompt assistance in case of emergencies, offering peace of mind to residents and their families.

What are your floor plans for residents’ rooms?

We offer all studio style units with options of small and large.  Contact us for rates.

What are your visiting hours?

The Facility’s recommended visitation hours are from 7 a.m. to 11 p.m. subject to:

1) A resident’s request and consent for visitation outside of the recommended hours.

2) The rights of other residents; and

3) The Facility’s reasonable clinical and safety restrictions

What common spaces are available to encourage gathering?

Our assisted and supportive living facility is designed to provide residents with various inviting and comfortable common spaces to foster community engagement and social interaction. Common Spaces Include:

  • Dining rooms: spacious dining areas where residents can enjoy nutritious meals in a communal setting.
  • Lounges: comfortable lounges for relaxation, reading, or casual conversations with fellow residents.
  • Game rooms: areas equipped with games and activities for recreation and socializing.
  • Outdoor spaces: accessible outdoor areas, gardens, or patios for enjoying fresh air and nature.
  • Fitness centers: equipped fitness centers for physical exercise and wellness activities.
  • Activity rooms, bird aviary, movie theater: spaces designed for specific activities such as arts and crafts, workshops, and movie nights.

What outdoor spaces does the community have?

Our assisted and supportive living facility is committed to providing residents with access to well-designed outdoor spaces that contribute to their overall well-being and enjoyment of the natural surroundings.

Outdoor Amenities Include:

  • Patio: beautifully designed outdoor patio for our residents to enjoy. A serene space perfect for relaxing, socializing, or simply enjoying the fresh air and scenic Lincoln Park surroundings.

What types of activities are available to residents? How often do they occur? Is there a calendar of events?

Our community offers diverse activities designed to cater to various interests and preferences. Our activities are tailored to promote physical, mental, and social well-being. They may include:

  • Exercise and fitness classes
  • Art and craft workshops
  • Social events and gatherings
  • Educational programs
  • Musical performances and entertainment
  • Outdoor excursions
  • Games and group activities
  • Pet therapy

Frequency: Activities occur regularly, and our schedule is designed to ensure various options throughout the week. The frequency of activities may vary, allowing residents to participate in events that align with their preferences and availability. We maintain a calendar of events accessible to residents and their families. This calendar outlines the upcoming activities, their timing, and locations. Residents are encouraged to plan their participation based on their interests and preferences.

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Still Have Questions?

If your questions about life at The Vistas Lincoln Park aren’t fully answered, please feel free to fill out our form. We’re here to provide more information and help you understand the unique aspects of our vibrant, supportive community for seniors.

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Please note, there are no known positive cases of COVID-19 currently associated with the facility, nor have there been any known positive cases of COVID-19 associated with the facility in the last fourteen (14) days.


Illinois Long-term Care Ombudsman Program

SENIOR HELPLINE: 1-800-252-8966 (711 TRS)

HIPAA Policy The Vistas Lincoln Park

PHONE: (773) 472-8400 2437 N Southport Ave, Chicago, Illinois 60614